Last Updated: October 8, 2024
At Bestwerks Optimization Solution Services, LLC, we are committed to providing our customers with high-quality services and products. If you are not completely satisfied with your purchase, we encourage you to review our refund policy outlined below.
1. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Your request for a refund must be made within 30 days of the purchase date.
- You must provide proof of purchase, such as an invoice or receipt.
- The service or product must not have been fully delivered or rendered, or there must be a demonstrable defect or issue with the service or product.
2. Refund Process
To request a refund, please follow these steps:
- Contact us via email at info@boss1.tech or by phone at +1-678-270-2760 to initiate the refund process.
- Provide your proof of purchase and a brief explanation of the reason for your refund request.
- Our customer service team will review your request and respond within 5 business days.
3. Refund Amount
Refunds will be issued based on the following conditions:
- If your request is approved, you will receive a full refund of the purchase price for services not rendered or products not received.
- If a service has been partially rendered, a prorated refund may be issued based on the amount of work completed.
- Refunds will be processed back to the original payment method used for the purchase.
4. Exclusions
The following items are not eligible for a refund:
- Services that have been fully completed as per the agreed-upon terms.
- Products that have been used, damaged, or modified.
- Any fees associated with processing payments or subscriptions.
5. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically to stay informed of any updates.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with your refund request, please contact us:
Bestwerks Optimization Solution Services, LLC
531 Roselane St. N.W. Bldg 400 Ste 160
Marietta, Ga. 30060
Email: info@boss1.tech
Phone: +1-678-270-2760